Frequently Asked Questions
Most models of AED will have a flashing light and or a beeping noise when the battery is due to be replaced. The pack the pads are supplied in will have an expiry date on the outside and we will endeavour to send you a reminder when your pads are due to expire.
There are a wide range of AED’s on the market today so before purchasing your AED call us for some advice on 0370 850 1186. We will ask a series of questions to help determine what will be the most suitable equipment for you. This will be based on a number of factors such as the type of workplace and the age of people the AED might be used on i.e. if we were providing an AED for a primary school the device would need to be suitable for paediatric use on children 1-8 years old or if the device was to be used on a farm we would need to ensure the AED was rugged and durable enough to stand up to harsh environments.
There is no legal requirement to provide AED’s in the workplace however your first aid needs assessment may determine that you should have AED’s available. You may have an ageing workforce or history of instances where an AED was needed for example.
The UK Resuscitation Council (UK) advise that -
‘While it is highly desirable that those who may be called upon to use an AED should be trained in their use, and keep their skills up to date, circumstances can dictate that no trained operator (or a trained operator whose certificate of training has expired) is present at the site of an emergency. Under these circumstances no inhibitions should be placed on any person willing to use an AED.”
So in short you don’t have to be trained to use an AED but we feel that training adds greater confidence.
All the AED’s we supply are simple to use and give detailed voice and visual prompts to make the rescue process simple.
AED (Automated External Defibrillator) are a portable lightweight device designed to be used by people with minimal training on someone who has suffered a cardiac arrest. The job of the AED is to analyse the heart rhythm to determine if it is normal or irregular. AED's can recognise rhythms such as ventricular fibrillation (VF) or ventricular tachycardia (VT) that are also known as Sudden Cardiac Arrest. Once the AED has completed its analysis it will either give instructions to start CPR or to give a shock.
The annual updates are only a recommendation and the 2 day First Aid at Work Re-qualification course can still be done providing that the current First Aid at Work Certificate is in date or the course is attended within 30 days of the expiry of the current certificate.
The regulations surrounding approval for First Aid training providers changed in 2013, the Health and Safety Executive’s website has a document to help with this please use the link below for a free download
Please see the Training Courses section of our website for the full contents of all our courses where you can also download a Course Outline.
The Health and Safety Executive have an online calculator which will help you to work this out, please see the link below
http://www.hse.gov.uk/firstaid/index.htm and click on “first aid needs assessment tool"
This will depend upon who you are expected to provide first aid to and how many people your first aid is expected to cover. Please see our website for more information or give us a call on 0370 850 1186 and we will be happy to help.
E-Learning is an online training course that is accessible through our website at a time and pace to suit you. Please see our E- Learning section where you will find online fire marshall training courses.
A – This is a course run by a training provider that is approved and monitored by the First Aid Industry Body (FAIB). Approved courses include: Emergency First Aid at Work, 3 day First Aid at Work, 2 day First Aid at Work Re-qualification and 12hr Paediatric First Aid. Student certificates should show the training providers FAIB approval number. Our company is approved by FAIB to deliver the first aid training courses listed.
Please allow 2 weeks for your certificate to be processed
Most First Aid Certificates are valid for 3 years however please view our course information section as this will give you details of certificate validity periods.
Emergency treatment administered to a person who is ill or injured prior to the arrival of the emergency services.
Anyone working with young children (EYFS), Teachers, Nursery Workers, Childminders, Nannies etc. The statutory framework for the early years foundation stage has been updated and came into effect as at 1st September 2014. This document clearly states that:
“Providers can choose which organisation they wish to provide the training (preferably one with a nationally approved and accredited first aid qualification or one that is a member of a trade body with an approval and monitoring scheme) but the training must cover the course content as for St John Ambulance or Red Cross paediatric first aid training and be renewed every three years.”
If you are at all concerned about the person who requires your first aid it is always best to call 999, the operator will be able to advise you on what to do and will send an ambulance if required.
At present this is not advisable as these types of medicines are prescription only, however the guidance on this is being revised, we will communicate any changes as soon as they are available.